Tourism terminology problems

Tourism terminology problems

Annotation. the second point of view is that the terminology used in the field of tourism, enshrined in the Federal Law of 24. 1. 996 No. 132-FZ "On the basics of tourist activities in the Russian Federation", requires development and refinement.

Keywords: tourist service, service in tourism, tourist service, spa service.

Analysis of the problems of development of domestic tourism at the present stage allows us to single out one of its basic problems - the lack of a unified system of concepts and definitions used by researchers of tourism in science, as well as representatives of the legal system of the state considering controversial issues related to tourism practice, tour operators and travel agencies, enterprises that directly provide tourism services at the place of their consumption, tourists, sightseers and other interested parties whose activities are directly or indirectly related to tourism.

The main condition for the successful implementation of any activity that is legally regulated by the state is the presence of a common, unified system of definitions, which should be taken as a basis by all its subjects. Strict adherence to this system excludes discrepancies in the interpretation of the terms used, its absence can cause the most unfavorable consequences in the practical actions of the subjects of tourist activity.

The relevance of this issue is confirmed by the fact of priority consideration by the State Duma of the Russian Federation during the spring session in March 2012 of the draft law "On Amendments to the Federal Law" On the Fundamentals of Tourist Activities in the Russian Federation "in terms of clarifying concepts and improving state regulation in the field of tourism [1].

At the moment, the following negative consequences of the absence of this unified system stand out. So, Volvach Ya.V., a practicing lawyer, points out that the issues of providing and providing tourist services to the consumer are increasingly becoming the subject of judicial disputes arising in the practice of tourism. One of the reasons for this, according to the author, is the lack of legislative regulation of both the concepts of "service" and "tourist service", and the criteria for distinguishing between tourist and other services. Attention is focused on the existing possibility of artificially dividing the complex tourist services into separate services provided by different persons in order to "dilute" the responsibility of the travel organizer [2].

Terms and terminology discussions

The second big problem, directly related to the issue of the need to form a single terminological base, is the open issues of the safe provision of services in tourism, both at the national and international levels. This problem attracts the attention of researchers of tourism in science and in the field of law.

The third problem concerns the creation, adoption and use of uniform national standards in tourism, the formation of a single terminological base for standardization, and its correlation with international standards. The root of the problems that have arisen is, it seems, the lack of a unified conceptual base of the subjects of activity in tourism, which is currently at the stage of its development and formation.

Thus, comprehensive work on the creation and development of a common terminology base of the EU countries in order to improve the quality of standardization terminology is carried out on the basis of the exchange of terminology bases between standardization organizations and relevant research organizations that contribute to the development of terminology ... Special attention is paid to each individual term or borrowing of terminological information.

The work with terminology bases is carried out on the basis of an agreement based on the existing legislative norms for the protection of copyright. Joint work is being carried out to agree on the appropriate terminological base by standardization organizations, other institutes and organizations that act as experts in their field.

The formation of a common terminological base of the EU countries is aimed at the creation, adoption and use of uniform standards and is regulated by the Code of Good Practice in accordance with the Annex to the World Trade Organization (WTO) Convention on the Agreement on Technical Barriers to Trade [3].

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