How to switch from spoken to business English

Business English for Hospitality and Hotel Workers: Learning English for Service Work

Who among us does not like to travel! Fortunately, trips abroad are becoming more affordable every year, and we travel the world with pleasure. Novice travelers often ask the question: "Do I need to know English to travel abroad?" Let's try to find out together!

Is it possible to do without knowing English while traveling?

The world is a book and those who don't travel read only the first page. After purchasing a tour, we collect things for the trip for a long time and carefully, study information about the country, get acquainted with local laws and traditions, so as not to get into trouble. But 1-4 weeks before departure, we remember that we will also have to communicate with the local population. It is for this reason that various intensives for travel preparation have become so popular.

Short Term English Courses are really helpful for those who found out about the upcoming trip no more than a month before the trip. But many people buy vouchers 2-6 months before the trip - it's cheaper this way. During this time, you can properly prepare for the trip and be fully prepared abroad. It makes no sense to go to the courses: the teacher will not change the training program of the whole group in order to work out the topics you need "English at the airport", "English in a hotel", "How to navigate the city in English", "English in a restaurant and cafe: useful phrases, dialogues and vocabulary "," Urban transport: a convenient phrasebook in English ", etc. But you can study English with a personal teacher, improve your language skills, learn phrases that will be useful to you at the airport, hotel, store, etc. .

Some will say, “Why should I learn something? There are excellent pocket phrasebooks in which you can find all the necessary phrases for communication abroad. I also download a dozen different phrasebook applications, dictionaries for mobile devices, if necessary, I can use them. " How can you motivate yourself in this case?

Knowledge of English is a huge plus for any traveler. You get several significant benefits at once. Why can't you just use phrasebooks and translators? Read below.

Travel is the only thing you buy, that makes you richer.

Traveling costs money, but it makes you richer.

Here are some of the benefits of knowing English while traveling

Free communication without phrasebooks, dictionaries, gadget apps

When you need to ask something or ask for help, you won't have to scroll through a phrasebook or search for a suitable phrase in your smartphone. You will be able to express your thoughts on your own. That is, you get rid of the restrictions: depending on the level of charge of the mobile device (and it discharges so quickly!) And the number of words in the phrasebook (it may not contain the phrase you need).

Knowledge of English = travel comfort.

English for Hospitality Why you need it and where to find materials

This post opens a new section dedicated to Business English.

Why Learning English for Hospitality is a Good Idea

Today, the tourism industry is developing very rapidly. Hotels grow like mushrooms after rain. And demand is related to supply. Now in large Russian cities, hotel owners are looking for people who know English well and pay good money for it. Therefore, learning English for the hospitality business is a promising undertaking.

Why English? The answer is banal and simple. English is the language of international communication. That is why tourists from Italy, France, Spain speak it.

How to get motivated to study English in the hospitality industry?

If you are reading this article, then you are either already working or are going to work in the hotel industry. Or perhaps you just want to know more information on this topic.

To get motivated to learn, set a goal or goals for yourself. This is necessary because the goal will set some framework in which you will improve. If you don't have a goal. then you will constantly feel disorientated and you will not feel any progress in learning.

To start learning Hospitality English, you can start with the following steps:

  • Explore the benefits of working in the hospitality business
  • Try to understand what is special about hotel English
  • Find out how you can learn "hospitality" English

To get answers to these questions, just read on

"ENGLISH FOR HOTEL STAFF" English course for hotel professionals

Submit your application for training right now and get absolutely free access to the first lesson, where we will tell you about 14 secrets for learning English quickly!

It so happens that the business environment revolves around English. The article describes the subtleties of business correspondence, terminology and grammar characteristic of this style.

Where is Business English?

All those who learn a foreign language for a long time can confidently say that there are many directions for improving it. You can be well versed in grammar, be able to maintain a conversation in everyday life, but be unable to write official letters or participate in a conversation in negotiations with partners. So what's the difficulty? Business English implies, first of all, knowledge of specific phrases, stable expressions related to professional vocabulary. It is no accident that it is customary to study this section as a separate branch of all those for whom foreign speech is part of their work, communication with colleagues, partners in the case of interaction with foreign corporations at the working level.

Main characteristics of the working (formal) style:

  • Inclusion of phrases and sentences with complex grammatical construction;
  • The absence of metaphors in the official style, everything is said transparently so as not to create misunderstandings or a strange situation;
  • Use of special abbreviations, industry terminology (for example, fulfill, contract, breach of contract).

Why are abbreviations avoided in official correspondence?

Maximum accuracy in work is possible only with mutual understanding. If colloquial speech is decorated with the help of fixed expressions, idioms, then when interacting at the level of commerce, when a foreign speech is an international means of communication between people of different cultures, the use of phrases with a double meaning is minimized.

They are replaced by metaphorical components that are considered mandatory for memorization, for example:

If in a conversation it is necessary to say that you do not know where in life you will find or lose something, then the translation of this thought in a formal style will sound like this: It's a case of swings and roundabouts.

Or in correspondence between business partners, the generally accepted phrases are often used:

unfortunately, we cannot, we are unable to- we are not able to do something, execute.

In this case, phrases are polite, softening, but showing the impossibility of doing something. While in ordinary colloquial speech, everything is most often said concretely and unambiguously. For example, I can’t do this, sorry.

Has it ever happened that you spoke but felt that no one was listening to you? Unfortunately, if you don't know what and how to speak English, this can happen very often! You may already have a fairly high level of spoken English, but using Business English in your speech is a completely different task. And if you want to be a successful business professional, then you have to speak accordingly.

The power of speech is the ability to express a lot in a few words

The power of speech lies in the ability to express a lot in a few words.

Not knowing the correct phrases, gestures, facial expressions, you can stay away from the conversation. People may not take you seriously, or they may simply ignore you. But learning to use the right language will help you communicate more freely and make people pay attention to you. In this article, you will learn what to do to switch from spoken to business English.

What is the difference between business and spoken English?

Hearing the difference between spoken and business English is very easy - just compare how your friend talks about his vacation in English with the speech of the President of the United States, for example.


Business English is another way of speaking that just takes getting used to.

At the same time, you'll hear popular business English phrases that are also spoken elsewhere. Business English uses many common expressions such as “the bottom line,” which means reaching the end point. If you say that you are saying “off the top of your head,” it means that you are speaking spontaneously (without any preparation). Such expressions are called idioms or slang. Real business people say this every day. It is important to understand these expressions when they are used. It is even more important to speak, using them appropriately in speech. It doesn't matter if you have an accent. If the phrases you use do not fit the situation, you will sound awkward and inappropriate.


For more information about the main features and characteristics of business English and its differences from basic, read the article from our blog Features of business English and its difference from spoken. Be sure to study the information in it.

How to start speaking Business English

Do you remember any of the first words and phrases you said as a child? Most people don't. But if you've ever been around young children in English-speaking countries, you might have noticed that the word “no” is really popular with 2 year olds. Why? Because by the age of two, children have heard this word hundreds of times. Children are like little parrots. They hear something and repeat it.

Each of us has probably repeatedly thought about the appropriateness of the use of certain words. And if in everyday communication on everyday topics the interlocutor pays little attention to some "flaws in the language", then, for example, during business negotiations with one careless word, you can cross out all the work done earlier and disrupt a profitable deal.

“To improve your business, first improve yourself”

To improve your business, start working on yourself

It's no secret that the main goal of business communication is to reach certain agreements and agreements. To do this, you need, first of all, to be convincing, to be able to inspire confidence in your partners.

Knowledge and use of business English vocabulary will help to make a favorable impression on the interlocutors, and, consequently, improve confidence in you.

Features of spoken English

Before clarifying how business English differs from spoken English, let's look at the main characteristics of the language for everyday informal communication.

In everyday communication in an informal setting, we mainly use the conversational style of the language, which has its own characteristics in comparison with the business one

Phonetic abbreviations in spoken language

When communicating with friends in our native language in an informal setting, we are in a hurry to express ourselves and often do not pay much attention to the pronunciation of words, swallow endings, skip words.

English is no exception, native speakers like to chat too, forgetting about rules and exceptions. Below you can see the most common phonetic abbreviations:

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