Business vocabulary and words in English

English for employees of restaurants and cafes

To become a sushi on the team of a foreign chef, to serve foreign guests and get more tips, or to be interviewed for a job on an international cruise ship, you need to have a good level of English.

We have already talked about English for hotel workers, in this article we will continue to dive into the HoReCa sphere and highlight the topic of English for restaurant and cafe workers.

Places of work and profession

Let's start with the types of establishments: a coffee bar, a food truck, a snackbar, a diner, a canteen, a fast-food outlet, a fast-food restaurant, a self-service restaurant, a take-away restaurant, a gourmet restaurant, a steakhouse , restaurant car (a buffet car), banquet service (a catering service).

Now let's look at the personnel of the HoReCa sphere. Service staff: waiters and waitresses, head waiters, waiters (busboys, busgirls), hosts, hostesses. Bar staff: bartenders and wine waiters. Kitchen staff: a head chef, soushef, a sous chef, a pastry chef, cook assistants, prep cooks and line cooks/line cooks.

Responsibilities and communication with clients

Let's take a closer look at the work of the host, waiter, cook and bartender.


The hostess manages the flow of customers (to manage customer flow) of the establishment: keeps a log (to update the log), in which he reserves tables (to book a table), greets guests (to greet guests) and sees them off to the table (to help to their seats). If the wait time for the table is too long, the host can treat you to a drink at the expense of the house (on the house). This staff member ensures the comfort of guests during their stay, such as offering families with children a booster seat (a high chair) or a birthday present, usually a free dessert.

Collected phrases of hostesses for a short conversation with the guest:

Phrase Translation In Personal Conversation Have you booked a table?/Do you have a reservation? Would you like to have a drink at the bar and I'll call you when your table is ready? I will call you when your table is ready. our table is ready. Please follow me. Here are the menus. Your table is ready. Follow me, please. Here are your menus. lease, take a seat, and I'll bring the menu over. Please have a seat and I'll bring the menu. he waiter will be here to take your order as soon as you are ready. Once you are ready, the waiter will accept your order. Thank you for calling the Paradise Restaurant. This is Ann. How can I help you? Thank you for calling Paradise Restaurant. This is Ann. How can I help you? At what time would you like to book a table and for how many people? For how long would you like to book a table and for how many people?/May I have your name? What is your name? I don’t have any openings until 9 p. ... Is that ok? I can only offer a free table after 9pm. Is that okay for you? We are fully booked/very busy tonight. I grow forgiveness. All tables are occupied today. e have no available tables with the sea view. we have no free tables overlooking the sea.


The waiter sets the table (to set the table) - lays down the tablecloth (a tablecloth), lays out napkins (napkins) and cutlery (utensils, cutlery) - and clears the table (to clear the table). The knife (a knife) should be placed to the right of the plate (a plate), and the fork (a fork) should be placed on the left, a glass of wine (a wine glass) should be placed to the right of the glass with water (a water glass). A salt mill and a pepper mill, flowers and candles are placed in the center of the table.

Business meeting or conference

Cheat sheet for business correspondence, interviews or public speaking in English.

Business meeting or conference

These expressions will help you successfully speak and defend your point of view in the discussion.

  • Let's start with… - Let's start with…
  • The first item on the agenda is… - The first item on the agenda is…
  • Before we move on, we should ... - Before we continue, we should ...
  • What is the main problem? - What is the main problem?
  • As I see it, the most important thing is ... - In my opinion, the most important thing ...
  • What do you mean by ... - What do you mean under ...
  • I don't quite follow you. - I don't quite understand you.
  • What should we do about it? - How should we deal with this?
  • Does anyone have any comments? - Does anyone have any comments?
  • Does everyone agree on that? - Does everyone agree with this?
  • I agree/I disagree. - I agree/I disagree.
  • I suggest that ... - I suggest ...
  • You have a good point. - You made a compelling argument.
  • So, we’ve decided to ... - So, we decided ...
  • It was nice meeting you. - I was glad to meet you.
  • I’m sorry, but I have to go now. - Sorry, but I have to go.
  • Thank you for the your time. - Thank you for your time.
  • I’ll give you a call. - I will call you.
  • How do I get in touch with you? - How can I contact you?
  • Let me give you my business card. - I'll leave you my card.
  • Here’s my e-mail/office number. - Here is my e-mail/work number.
  • We’ll be in touch. - We'll be in touch.


These phrases can be useful not only for work, but also for admission to a foreign university.

  • Dear colleagues! - Dear colleagues!
  • Let me introduce myself. My name is… - Let me introduce myself. My name is…
  • The topic of my presentation is… - My presentation is…
  • I will take some… minutes of your time. “I'll take ... minutes of your time.
  • So, first/To begin with/Let's start with ... - So first/First/Start with ...
  • That completes/concludes/covers the first part of my presentation … - This concludes the first part of my presentation.
  • Let’s move on to the next part, which is ... - Let's move on to the next part, which ...
  • Now I want to describe the development of the idea. - Now I want to tell you about the emergence of this idea.
  • That brings me to .../So now we come to ... - So now we come to ...
  • I’d like to finish by emphasizing the main point (s). - In conclusion, I would like to highlight the main points.
  • Now I'd be very interested to hear your comments. - I will listen with interest to your remarks.
  • Thank you for your attention! - Thank you for your attention!


If you're interviewing via Skype, be sure to dress appropriately and have a background. And, of course, the following expressions are worth noting.

Some may be intimidated by the very phrase "business English", but in fact there is nothing to worry about.

In simple terms, business English is one that is used with certain expressions and phrases of a special kind, characteristic of a particular activity. Decide on the activity - learn the words for it. Easy!

Content of the article:

Business vocabulary features

Everyone knows that each specialty has a specific vocabulary. Daily meetings with colleagues, negotiations with business partners, communication by phone and e-mail - all this requires special skills and a kind of vocabulary.

If we all talked about general business topics, everything would be much easier. But alas!

And although it does not make much sense to constantly stretch the language to a huge number of various professional terms (at an early stage), you still should not relax.

Know Business English Requires:

  • Basic grammar (oddly enough);
  • Knowledge of simple business terms (agenda);
  • Terms and phrases directly related to your activity (transmission network).

An important part of the work of any company, as you know, is business negotiations. Holding a business meeting with the maximum result is a real art, and holding it in a foreign language is a talent.

Exercise comparing Present Simple and Present Continuous for children

English vocabulary related to "Days of the week and months"

Today, in the context of international business and partnership, it is impossible to do without sufficient knowledge of the English language. Our online business English course is specially designed for businessmen, executives and employees.

Business English online from the "English Time" school will give you all the necessary skills for negotiation, and significantly contributes to the development of your career or business. The technique developed by our specialists has advantages over others and is one of the most effective.

Why you need business English online

Most international companies conduct negotiations and business correspondence in English. To work in one of these companies and successfully move up the career ladder, you will certainly need an online business English course from "English Time". English is the language of interaction between people from completely different countries, with its help you will not only broaden your horizons, but also get a chance to find a highly paid and at the same time interesting job.

If you want to become a partner of a foreign company or find a foreign investor, you need to look solid, professional and convincing during negotiations. Online Business English is the best contribution you can make to your personal development, and a great step towards realizing your potential. Knowledge of the language makes it possible to position your company as a confident, solid, strong and reliable partner.

Online Business English is the best possible solution for busy people in business. By using our courses to achieve professional goals, you will save your precious time and be able to study where and when it suits you.

Benefits of our Online Business English Course

If you think that taking an English for business course is boring and uninteresting, our program will pleasantly surprise you and show that business English via Skype is not only useful knowledge, but also an exciting learning process. Our lessons are live communication with the teacher, compulsory conversation practice, classes using interactive materials. The profile orientation of the classes is their mandatory component. You will look at various examples of real-life business situations. The minimum level of knowledge of the language to start learning is Pre-intermediate.

A highly qualified methodologist of our school will test your level of knowledge, and based on the results obtained, he will select the most optimal learning pace for the successful assimilation of knowledge. All additional materials are selected by us individually, taking into account your needs and preferences. After completing our training program, you can easily pass the international BEC (Business English Certificate) exam and you will have excellent business prospects.

Who will benefit from the online business English course

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