Business etiquette in Asia

Business etiquette in Asia

There are two ways to find employees to perform a particular job in the company: contact.

Every leader sooner or later tends to favor one or another style of management. In management.

What can you write in your resume and why is this document generally compiled? Experts say.

If we turn to history, then the role of business communication in human activity, its social nature and social functions will become quite clear.

It is known that the methods of communication improved as the consciousness of primitive man and his labor activity developed. The increasing complexity of the "relationship to nature", the emergence of new forms of labor activity, its specialization led to the complication of the forms of interaction between people, which in turn required an increasing variety of methods of communication. The initial primitive forms of communication have come a long way, improving in the process of development of social production and consciousness, becoming more complex and enriched.

Communication is a complex and capacious phenomenon, its interpretation as a concept depends on the initial theoretical and criterial foundations. Communication in its most general form acts as a form of life, as a multifaceted process of interaction and mutual influence of people on each other. This human interaction is diverse both in content and in the form of manifestation. It can vary from high levels of spiritual interpenetration and mutual understanding of partners to the most curtailed and fragmentary contacts.

The social meaning of communication is that it acts as a means of transferring forms of culture and social experience. Social functions of communication in modern society are associated with the needs of its individual groups and society as a whole in the organization of effective functioning and interaction.

The specificity of communication lies in the fact that in its process the subjective world of one person is revealed to another. In communication, a person identifies himself and presents himself, revealing his individual characteristics. By the form of the communicative actions carried out, one can judge the communicative skills and traits of a person, by the specifics of the organization and the content of the message - about culture and literacy.

The peculiarity of the young sphere of tourism is that there is still no consensus on many problems of the conceptual apparatus and research tools. But, despite this, there is a significant number of issues that are constantly relevant and are included in the range of "traditional" topics of professional and business communication. They are referred to as issues related to the problems of tourism in general (for example, the history and factors of tourism development; components of supply and demand in the tourism market; psychological characteristics of the consumer of tourism products and services; the number and quality of jobs in tourism; marketing in tourism, etc.). ), as well as issues related to the life of a specific tourist organization (in particular, the history of its development; system characteristics; corporate culture; development strategies; socio-psychological phenomena arising in the tourist organization; professional readiness of employees to effectively solve the tasks they face; formation and rational use of the labor potential of employees; organizational communications and professional communication of employees; innovative activities of employees; management system; psychological portrait of the whole team and each employee separately; work results, etc.).

Effective professional and business communication on these topics helps travel organizations to successfully develop in a difficult competitive environment.

Psychological communication in tourism

The Japanese often say, "Cold rice and iced tea are tolerable, but cold eyes and cold words are unbearable." Each nation and country has its own ideas about relationships and communication with other people. Sometimes traditions in one part of the world can be diametrically different from customs in another. In our age, when the borders between states are becoming more transparent, it is very important not to get into a mess and maintain good relations with representatives of other nationalities, especially in matters of diplomacy and business.

In order not to spoil important negotiations with foreign partners, you need to know the basic rules of conduct and business etiquette adopted in their country. In this article, we will talk about the intricacies of communication in Asian countries, which are sometimes so difficult for us Europeans to understand.

China

China is considered almost the center of world business. The art of trade in this country plays a significant role. Foreigners are often treated with distrust here, so when conducting common business with the Chinese, you will have to work a little in observing all the formalities of business communication.

In business matters, the Chinese are always serious and unemotional and, on the whole, are even too formal, unlike the expressive Italians or Spaniards. If you smile too much at an important meeting, your Chinese colleagues may think that you are not ready for serious conversation and serious business, because business is no laughing matter.

At the meeting, like the common rules, welcome handshakes are accepted, but the elders are always the first to greet. Any other form of body greeting, such as hugging, patting on the shoulder, or kissing on the cheek, will cause negative reactions. This is primarily due to the fact that the Chinese do not tolerate the violation of their personal space. Also, special attention to a woman is not taken: if you open the door in front of her, help her put on a coat or give up your seat, this will be regarded as flirting.

You should refer to your colleagues using the words “master” or “mistress” before the last name, or instead, you can use the official position of the interlocutor or his title. Remember that the Chinese surname is written and pronounced before the first name, which, in turn, can only be used by family members and friends, so be careful.

When communicating, try to avoid disputes and conflicts with a person older in age, position or position - this is a violation of national custom.

The Chinese clearly distinguish between work and leisure, so you will never be scheduled to meet in a restaurant or cafe - all matters are decided in offices, business centers and other official places.

When making deals, hire not just one, but a whole group of professional lawyers. The Chinese are extremely scrupulous about all formalities, and the consideration of a case can be delayed for a long time due to the discussion of every detail. The same applies to the translator, who must be present at every conversation in order to avoid embarrassment and misunderstanding caused by the language barrier.

During negotiations, Chinese businessmen can behave deliberately indifferent and indifferent, you should not be nervous and anxious about this: in this way the interlocutor checks your restraint and attitude to work. In any case, you need to remain calm and polite.

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