Business ethics is a set of rules, ethical standards, observed by business people in a corporate environment. Such ethics affects not only relationships within the company, but also outside it. In particular, its rules are followed when communicating with business partners. At the same time, the ethics of business relations is generally accepted and contains norms that are applied not only in general, but also in specific situations.
Basic generally accepted principles:
An extended list of principles based on philosophy, combined with practical experience in the business world, was formulated by L. Hosmer, a sociologist from the United States. These principles are based on the observance of certain rules. In particular, it is necessary to exclude actions that:
It is not uncommon to hear the opinion that business ethics is the same as the culture of business communication. In general, we can say that this opinion is correct. Culture cannot exist without ethics. Relationships can be cultural, which implies their ethics. However, it is customary to understand culture as a more capacious concept. It displays reality with seven positive and non-positive manifestations. In turn, ethics consists of norms, rules that are customarily applied in business circles.
A business person must adhere to a culture of business communication. The main aspects relate to the goodwill towards the opponent, the absence of a bad mood that can negatively affect the same conversation, as well as the need to show interest in the topic. Adhering to at least three important axioms, it can already be argued that a business person has an idea of the culture of business communication.
The concept of business ethics is not only related to the culture of business communication. Ethics has a direct connection with business etiquette. The latter is a set of norms, rules that are used to conduct work in a certain style, with a certain manner, they determine the features of business negotiations, as well as appearance, etc. Business etiquette in a particular country may have its own original differences, about which business foreigners need to know if they want to find profitable ways of cooperation.
There is also such a thing as norms of business ethics. However, they are generally accepted. They are not influenced by national, cultural and other peculiarities. These include:
Do you know exactly how to dress for a business meeting? How to properly greet the interlocutor in a telephone conversation and in messages on social networks? And what gestures are acceptable in business negotiations, remember? Just in case, read our article and make sure you are doing everything right.
Why all these conventions? We do not live in the 19th century, etiquette has long ceased to be an obligatory part of business communication. Young entrepreneurs flaunt in tattered jeans and T-shirts with indecent inscriptions, emoticons are acceptable in Internet communication, and patting someone on the shoulder no longer seems like something out of the ordinary. If you think so, we will upset you. In certain circles, this is really normal, but businessmen on duty have to communicate with officials, and with respectable investors, and with people of the older generation, for whom all these liberties are unacceptable. Foreign partners, too, may not understand too zealous display of emotions.
So why do you need to know the rules of business etiquette?
In the end, these rules are just guidelines. Only a cyborg-robot will succeed in observing them all, it is enough to know the most basic ones. We will tell you about them.
In your apartment you can walk as you like, even in pajamas and funny socks. We arrived at the office and even more so for a meeting - please observe the dress code. Otherwise, you may get the wrong impression. The older generation may consider you frivolous, superficial and even - oh, horror! - incompetent. Yes, we understand that professionalism does not depend on appearance. But the traditions of society are strong, and it is foolish and shortsighted to rebel against them. You are not 15 years old.
Basic dress code:
The more responsible the meeting or negotiation, the more strict the dress code must be observed. Remember, this is in your best interest.
Dress code for women and men
Business etiquette is an integral component that forms the culture of communication in different states. When preparing for a meeting with partners from another country, it is necessary to study the norms of communication, features of the dress code, forbidden topics in conversation or gestures during negotiations.
When establishing strong international relations, politicians and businessmen are guided by the norms of international etiquette. In order to avoid mistakes, it is necessary to study in detail the national peculiarities of business etiquette before the scheduled meeting.
In addition to the norms typical for the etiquette of each country, there are universal rules that apply in almost every one of them. These include the following:
In order to avoid mistakes when interacting with foreign partners, you must use the services of an experienced translator.
Business etiquette in different countries is built on a number of principles that relate to the beginning of communication with partners, dress code, table behavior.
Greeting is an important element in building international relations and future partnerships. Generally accepted norms stipulate:
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